We honor a 7 day return policy for all items (excluding all sale). The item must be returned in the exact condition and is unwashed and unworn. Please email hello@lovefaustine.com with "RETURNS" in the subject line to receive a return form. All returns are grated in the form of store credit and are valid for one year from the date issued.
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Please keep in mind these are vintage pieces, each item is hand picked with loving care. Naturally, this is a vintage item that has been previously worn and loved and may show signs of age. We do our best to give you the best description as possible and take the best photos to show the garment and if there are any flaws.
Vintage sizes differ from modern day sizes, please make sure to refer to measurements in the description, also see our vintage sizing page for a more accurate determination of size.
I only sell wearable items and always list any minor flaws. All items are hand washed or dry cleaned before I send them to you.
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We value every customer and always want you to be happy with your purchase. Nothing is more important to us than treating our customers well, so please feel free to contact us with any concerns or questions and we will try our absolute best to make it right and answer them as best as possible. We are always looking for ways to improve. If you have any suggestions, please let us know.
Email us at hello@lovefaustine.com and we will make sure to respond within 24 hrs.
We take pride in bringing you the very best in style from the past, to take a more sustainable step into the future.
